CHAT
WhatsApp & chat auto-replies
Answer common questions, share prices and take bookings 24/7, then hand over to you when a human is needed.
Automation & AI services
Automate the busywork. Grow the business.
IMTech builds automations and AI assistants for small businesses, so enquiries, orders and follow-ups run on their own while you focus on the work that matters.
Manual → automated
Every repeated task, one tile at a time.
Works withn8nWhatsApp BusinessGoogle WorkspaceOpenAIClaudeWebhooks & APIs
Four ways to win back your week
LEAD
Leads that never slip
Every enquiry from your website, Facebook or WhatsApp lands in one sheet or CRM, with automatic follow-ups.
OPS
Orders, invoices & reports
Orders recorded, invoices sent and a daily summary in your inbox, with no copy-pasting between apps.
AI
Custom AI assistants
AI that drafts replies, sorts messages, writes product listings or answers from your own documents.
Selected work
Real systems, really running
Each project has the full story: the problem, what was built, and what changed.
Team automationProduct changes that announce themselvesEvery new product, price change or discontinued item in the product sheet is posted to the sales team on Telegram, automatically.Sales hears about every product change without anyone typing a messageGoogle SheetsGoogle Apps ScriptTelegram Bot APIRead the story →AI agentAn AI agent that answers and takes ordersA Telegram AI agent that answers customer questions about products and records each order in Google Sheets.Customer questions answered and orders logged, right inside TelegramTelegramPythonOpenRouter (Claude)Google SheetsRead the story →Messaging automationAutomated customer screening on MessageBirdCustomer screening on MessageBird, automated so the team only handles the conversations that need them.Case study coming soonMessageBirdRead the story →AI assistantAn AI assistant for internal policiesAn AI assistant that answers staff questions about internal policies, so answers are quick and consistent.Staff get answers from the handbook in seconds, each with its sourcePythonFlaskOpenRouter (Claude)RAGRead the story →
Next case study
Start yours →Your business could be here.
New client projects are added as they go live, with permission and real results.
From first call to running system
Four clear steps, a fixed quote before any work starts, and no surprises along the way.
- 01
Free audit
A 20-minute call to find the tasks eating your week.
- 02
Map
We agree what to automate, how it works and what it costs.
- 03
Build
I build and test it on your real tools and data.
- 04
Hand over
You get a walkthrough, plus support while it settles in.
About
Hi, I'm Ikmal.
AI & automation engineer · 2+ years experience · Malaysia
I'm Ikmal. I've spent the last 2+ years building automation and AI systems professionally, and IMTech is where I build them for small businesses.
I start with how your business actually runs, then automate the parts that eat your time. No jargon, no tools you don't need, and you always know what was built and why.
FAQ
Questions, answered
Every project gets a fixed quote after the free audit, so you know the price before any work starts. No hourly surprises.
You get a timeline together with the quote. Bigger systems are built in stages, so you see results early instead of waiting for everything.
Usually not. I build on the tools you already use, like WhatsApp, Google Sheets and email, and only add something new when it clearly pays off.
Your data stays in your own accounts wherever possible. I only ask for the access a task needs, and you can remove it at any time.
Every build comes with a walkthrough and support while it settles in, so you're never left with a system you don't understand.
Start here
Tell me the task you hate doing every week.
One message is enough. I'll reply with how it could be automated, and what it would take.